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Terms of Service

Travel Document Vault

Last updated: February 27, 2026

⚠️ LEGAL NOTICE - PLEASE READ CAREFULLY

This is a legally binding agreement. By downloading, installing, accessing, or using this Application, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including all liability limitations and disclaimers. You waive the right to claim you did not read or understand these terms.

Please read these Terms of Service ("Terms", "Terms of Service", "Agreement") carefully before using the Travel Document Vault mobile application (the "Application", "App", "Service") operated by Travel Document Vault (provided by Mustafa Hafeez, a sole proprietor) ("us", "we", "our", "Developer", "Provider").

Your access to and use of the Application is expressly conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who download, access, or use the Application, regardless of whether you use the free version or purchase the Pro version.

BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE APPLICATION, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS IN THEIR ENTIRETY, INCLUDING ALL LIABILITY LIMITATIONS, WARRANTY DISCLAIMERS, AND DISPUTE RESOLUTION PROVISIONS. IF YOU DO NOT AGREE TO ANY PART OF THESE TERMS, YOU MUST IMMEDIATELY UNINSTALL THE APPLICATION AND DISCONTINUE ALL USE.

ACKNOWLEDGMENT: You acknowledge and agree that: (1) you have had sufficient opportunity to review these Terms; (2) you understand that these Terms limit our liability and contain binding arbitration and class action waiver provisions; (3) you are not relying on any oral or written statements not contained in these Terms; and (4) your continued use of the Application constitutes acceptance of any updates to these Terms.

1. Eligibility

You must be at least 13 years of age (or the minimum age of digital consent in your jurisdiction, such as 16 in certain EU member states) to use the Application. If you are under 18 (or the age of legal majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agrees to these Terms on your behalf. By using the Application, you represent and warrant that you meet these age requirements.

No Age Verification: The Application does not implement age verification mechanisms and relies entirely on users to comply with these age requirements. Parents and guardians are responsible for monitoring their children's use of mobile devices and applications.

2. License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Application for your personal, non-commercial purposes strictly in accordance with these Terms. This license does not include the right to:

  • Modify, copy, or create derivative works based on the Application
  • Reverse engineer, decompile, or disassemble the Application
  • Rent, lease, lend, sell, sublicense, or transfer the Application
  • Use the Application for any unlawful purpose

3. User Responsibilities & Assumption of Risk

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

  • Sole Responsibility: You are solely and exclusively responsible for: (a) the accuracy, completeness, and validity of all information you enter into the Application; (b) verifying all data extracted by OCR before relying on it; (c) tracking your own document expiry dates independently of this Application; (d) carrying original physical documents when traveling; (e) complying with all visa, passport, and travel document requirements; (f) maintaining backups of your data; and (g) all consequences of your use or inability to use the Application.
  • No Substitute for Professional Advice: This Application is NOT a substitute for professional legal, immigration, or travel advice. You must consult appropriate professionals and official government sources for all travel document requirements, visa regulations, and immigration matters.
  • Device Security: You are solely responsible for: (a) maintaining the physical security of your device; (b) setting strong device passcodes; (c) enabling device encryption; (d) protecting your device from malware and viruses; (e) not sharing your device with untrusted individuals; and (f) all security breaches resulting from your failure to secure your device.
  • Data Backup: You acknowledge that the Application stores all data locally on your device and that WE HAVE NO ACCESS TO YOUR DATA and CANNOT RECOVER IT if lost. You are solely responsible for enabling device backups (iCloud, Google Backup) or manually exporting your data. Failure to maintain backups may result in permanent, unrecoverable data loss.
  • Verification Duty: You must independently verify: (a) all document expiry dates; (b) all data extracted by OCR; (c) all reminder notifications; (d) all travel document requirements for your destination; (e) the six-month passport validity rule; and (f) any other information displayed by the Application before relying on it.
  • Assumption of Risk: You expressly assume all risks associated with: (a) storing sensitive documents on a mobile device; (b) relying on automated reminders; (c) using OCR technology; (d) potential app crashes or unavailability; (e) device loss, theft, or damage; (f) software bugs or errors; (g) operating system compatibility issues; and (h) any other technical, security, or operational risks.
  • Compliance with Laws: You are solely responsible for ensuring your use of the Application complies with all applicable local, state, national, and international laws, regulations, and rules, including but not limited to data protection laws, export control laws, and travel regulations.
  • No Reliance: You acknowledge that you should NOT rely on this Application as your sole method of tracking document expiry dates and that you must maintain independent systems and records. The Application is provided as a convenience tool only.
  • Third-Party Services: You acknowledge that the Application's functionality may depend on third-party services (Apple iOS, Google Android, device operating systems, notification systems) that are beyond our control and that we are not responsible for any failures, limitations, or changes to these third-party services.
  • Updates and Changes: You acknowledge that we may update, modify, suspend, or discontinue the Application or any features at any time without notice, and that such changes may affect functionality, data accessibility, or your ability to use the Application.

4. Not an Official Document & Travel Disclaimer

Travel Document Vault is a personal organization tool. It is NOT a government-issued identification system. You adhere to the following strict understandings:

  • Digital copies are not valid for travel: Images stored in this Application are for personal reference only. They will NOT be accepted by border control, airport security (TSA), or airlines as valid travel identification.
  • Physical documents required: You must ALWAYS carry your original, physical passports, visas, and IDs. We are not responsible if you travel without them.
  • No verification of validity: The Application does not verify if a passport is stolen, invalid, or forged. It only stores the data you enter.
  • Reminders are best-effort only: Expiry reminders are provided as a convenience feature but are NOT GUARANTEED. Notifications may fail to deliver due to: operating system bugs, device settings, battery optimization, notification permissions being disabled, app crashes, software updates, device restarts, or other technical issues outside our control. YOU remain solely and exclusively responsible for tracking your document expiry dates and renewal deadlines. We accept no liability for missed reminders or expired documents.
  • OCR is not perfect: Data extraction (OCR) may make mistakes (e.g., reading a '1' as a '7'). You agree that you will manually verify every single field after scanning.
  • No guarantee of acceptance: We do not guarantee that documents exported or shared from this Application will be accepted by embassies, consulates, visa offices, government agencies, or any third party. You are solely responsible for verifying that submitted documents meet all requirements of the receiving entity.

5. Data Storage and Loss

All data stored in the Application is kept exclusively on your local device. We do not operate servers, cloud storage, or any means of data recovery. If you have iCloud Backup (iOS) or Google Backup (Android) enabled, your documents are included in your encrypted device backup. This is handled by your operating system, not by us. You acknowledge that:

  • Deleting the Application will permanently delete all data stored within it
  • Device loss, damage, or malfunction may result in permanent data loss if you do not use device backups
  • We cannot recover any data that is lost for any reason, as we never had access to it
  • The onus is solely on you to ensure device backups are enabled or to export your data; the Application does not provide its own backup service
  • Data may be lost if the app is deleted or the device is reset without a backup
  • Bulk operations (such as batch delete) are irreversible after the brief undo window closes. We strongly recommend exporting a backup before performing bulk deletions. We are not responsible for data loss resulting from bulk operations
  • Export and backup files are provided "as is." We do not guarantee that exported or backed-up files will be free from corruption, readable by other applications, or that they will restore successfully. Files may become corrupted due to storage media failures, software bugs, or other factors beyond our control. You are solely responsible for verifying the integrity and usability of your backups
  • Document theft or unauthorized access: We are not responsible if documents stored in the Application are accessed, viewed, stolen, or copied by unauthorized persons due to: device theft, device being left unlocked, sharing your device with others, malware, spyware, shoulder surfing, screen recording, or any other means. You assume all risks of storing sensitive documents on a mobile device
  • File corruption: Document files, images, or data stored in the Application may become corrupted, unreadable, or permanently damaged due to: software bugs, operating system crashes, device hardware failures, storage media degradation, or any other cause. We bear no responsibility for corrupted files

6. No Guarantees

While the app uses system protections provided by your device’s operating system and encrypts content on disk, we cannot guarantee that your data will be immune from unauthorized access. You acknowledge that:

  • No method of electronic storage is 100% secure.
  • We are not responsible for security breaches resulting from a compromised device, weak passcode, malware, or operating system vulnerabilities.
  • You assume all risks associated with storing sensitive documents on a mobile device.

7. Purchases, Updates, and Refunds

The Application offers optional in-app purchases ("Pro" features). All purchases are processed through the respective app store (Apple App Store or Google Play Store). You acknowledge that:

  • Pro purchases grant permanent access to all premium features in the purchased version
  • All bug fixes, security updates, and feature improvements within the current major version (v1.x) are included at no additional cost
  • Future major versions (e.g., v2.0, v3.0) may be offered as separate purchases (see our Pricing Policy)
  • This is a one-time purchase with no recurring fees or subscription charges for the purchased version

Regarding refunds and payment processing:

  • All purchases are processed by Apple App Store (iOS) or Google Play Store (Android)
  • Refund requests must be directed to your app store (Apple or Google) through their standard refund process
  • We do not process payments directly, handle refunds, or have access to your payment information
  • App store refund policies apply (typically 14-90 days depending on jurisdiction and circumstances)
  • You may restore purchases on other devices using your app store account

8. Intellectual Property

The Application and its original content, features, and functionality are and will remain the exclusive property of Mustafa Hafeez. The Application is protected by copyright and other laws. The "Travel Document Vault" name and trade dress may not be used in connection with any product or service without prior written consent.

9. Disclaimer of Warranties

THE APPLICATION IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
  • WARRANTIES THAT THE APPLICATION WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
  • WARRANTIES THAT NOTIFICATIONS OR REMINDERS WILL BE DELIVERED
  • WARRANTIES THAT THE APPLICATION WILL NOT CRASH OR BECOME UNAVAILABLE WHEN YOU NEED IT
  • WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE APPLICATION
  • WARRANTIES THAT DEFECTS WILL BE CORRECTED

You use the Application at your own risk. We do not warrant that the results obtained from the use of the Application will be accurate or reliable. The Application may crash, freeze, or become inaccessible at any time, including in situations where you urgently need access to your documents. You are responsible for maintaining alternative means of accessing critical document information.

10. Limitation of Liability

Read this section carefully. It limits our liability to you.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRAVEL DOCUMENT VAULT (PROVIDED BY MUSTAFA HAFEEZ), ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR EMOTIONAL DISTRESS, LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, COMPUTER FAILURE OR MALFUNCTION, OR OTHER INTANGIBLE LOSSES, INCLUDING BUT NOT LIMITED TO:

  • TRAVEL DISRUPTIONS: MISSED FLIGHTS, DENIED BOARDING, DENIED ENTRY AT BORDER CONTROL, DEPORTATION, VISA REJECTIONS, VISA PENALTIES, IMMIGRATION VIOLATIONS, EMERGENCY TRAVEL DOCUMENT COSTS, REBOOKING FEES, ACCOMMODATION COSTS, OR ANY OTHER TRAVEL-RELATED EXPENSES OR CONSEQUENCES.
  • DATA LOSS: PERMANENT LOSS OF DOCUMENT IMAGES, SCANS, PHOTOS, NOTES, OR ANY OTHER DATA DUE TO APP DELETION, APP CRASHES, DEVICE LOSS, DEVICE DAMAGE, SOFTWARE BUGS, OPERATING SYSTEM UPDATES, FAILED BACKUPS, FAILED RESTORES, CORRUPTED FILES, OR FAILURE TO ENABLE DEVICE BACKUPS.
  • REMINDER FAILURES: FINES, PENALTIES, LATE FEES, EXPIRED DOCUMENTS, LAPSED VISAS, REVOKED PERMITS, IMMIGRATION STATUS ISSUES, EMPLOYMENT CONSEQUENCES, OR ANY OTHER CONSEQUENCES RESULTING FROM A MISSED, DELAYED, SUPPRESSED, OR UNDELIVERED NOTIFICATION FOR ANY REASON WHATSOEVER.
  • APP UNAVAILABILITY: DAMAGES RESULTING FROM THE APP CRASHING, FREEZING, LOADING SLOWLY, BECOMING INACCESSIBLE, BEING REMOVED FROM APP STORES, OR MALFUNCTIONING WHEN YOU NEED IT, INCLUDING BUT NOT LIMITED TO AT AIRPORTS, BORDER CROSSINGS, EMBASSY APPOINTMENTS, VISA INTERVIEWS, OR OTHER TIME-SENSITIVE OR CRITICAL MOMENTS.
  • SECURITY BREACHES: UNAUTHORIZED ACCESS, DATA EXPOSURE, IDENTITY THEFT, FRAUD, OR ANY CONSEQUENCES RESULTING FROM A STOLEN DEVICE, COMPROMISED DEVICE, WEAK PASSCODE, MALWARE, OPERATING SYSTEM VULNERABILITIES, THIRD-PARTY SOFTWARE, OR ANY OTHER SECURITY INCIDENT.
  • OCR ERRORS: INCORRECT DATA EXTRACTION, MISREAD DATES, MISREAD NUMBERS, TRANSPOSED CHARACTERS, OR ANY ERRORS IN AUTOMATED TEXT RECOGNITION THAT RESULT IN INCORRECT INFORMATION BEING STORED OR DISPLAYED.
  • RELIANCE ON APP: ANY CONSEQUENCES RESULTING FROM YOUR RELIANCE ON THE APP AS YOUR SOLE OR PRIMARY METHOD OF TRACKING DOCUMENT EXPIRY DATES, STORING DOCUMENT INFORMATION, OR MANAGING TRAVEL DOCUMENTS.
  • THIRD-PARTY ACTIONS: REJECTION OF EXPORTED DOCUMENTS BY EMBASSIES, CONSULATES, GOVERNMENT AGENCIES, AIRLINES, HOTELS, OR ANY OTHER THIRD PARTIES WHO REFUSE TO ACCEPT DIGITAL COPIES OR PRINTOUTS FROM THE APP.
  • LEGAL CONSEQUENCES: ARREST, DETENTION, FINES, PENALTIES, LEGAL FEES, COURT COSTS, OR ANY OTHER LEGAL CONSEQUENCES ARISING FROM EXPIRED DOCUMENTS, INVALID TRAVEL AUTHORIZATION, OR IMMIGRATION VIOLATIONS.
  • BUSINESS OR EMPLOYMENT LOSSES: LOST BUSINESS OPPORTUNITIES, LOST EMPLOYMENT, LOST INCOME, CONTRACT BREACHES, OR ANY OTHER PROFESSIONAL OR FINANCIAL CONSEQUENCES RESULTING FROM INABILITY TO TRAVEL OR DOCUMENT-RELATED ISSUES.

CRITICAL UNDERSTANDING: This limitation of liability applies regardless of whether we have been advised of the possibility of such damages, and regardless of whether any remedy fails of its essential purpose. This limitation applies to claims based on contract, tort (including negligence), strict liability, or any other legal theory.

TOTAL LIABILITY CAP: Our total aggregate liability to you for all claims arising from or related to the Application, regardless of the form of action (whether in contract, tort, negligence, strict liability, or otherwise), shall not exceed the greater of: (a) the amount you actually paid to us for the Application in the twelve (12) months preceding the claim, or (b) US $10.00. If you use the Free version exclusively, our liability is capped at US $0.00.

JURISDICTIONAL VARIATIONS: Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

EUROPEAN UNION USERS: For users in the European Union, notwithstanding the above, where mandatory consumer protection laws apply, our liability for breach of statutory consumer guarantees shall be limited to the greater of: (a) the purchase price paid, or (b) €100 EUR. This limitation does not apply to death or personal injury caused by our negligence or willful misconduct.

AUSTRALIAN USERS: For users in Australia, nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot be lawfully excluded. Where we are liable for breach of a non-excludable consumer guarantee, our liability is limited to, at our option: (a) re-supply of the services or payment of the cost of re-supply. For all other claims not involving breach of non-excludable consumer guarantees, the liability cap above applies.

PERSONAL INJURY & FRAUD EXCLUSION: Nothing in this Section 10 limits or excludes our liability for: (a) death or personal injury caused by our negligence or willful misconduct; or (b) fraud or fraudulent misrepresentation.

11. Indemnification

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD COMPLETELY HARMLESS Travel Document Vault (provided by Mustafa Hafeez), and its affiliates, contractors, licensors, directors, officers, employees, and agents from and against any and all claims, demands, actions, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorney's fees, court costs, expert witness fees, and litigation expenses) arising from or related to:

  • Your Use: Your access to, use of, or inability to use the Application, including any reliance on information provided by the Application.
  • Your Content: Any content, data, information, or documents you upload, store, transmit, or display through the Application.
  • Breach of Terms: Your violation of any provision of these Terms or any applicable law or regulation.
  • Third-Party Rights: Your violation of any third-party right, including without limitation any intellectual property right, privacy right, publicity right, or confidentiality obligation.
  • Travel Consequences: Any missed flights, denied entry, visa issues, immigration violations, fines, penalties, or other travel-related consequences allegedly related to your use of or reliance on the Application.
  • Data Loss: Any data loss, corruption, or inability to access your data, regardless of cause.
  • Security Incidents: Any security breach, unauthorized access, or data exposure related to your device or your use of the Application.
  • Misrepresentation: Any misrepresentation you make regarding your eligibility to use the Application or your compliance with these Terms.
  • Third-Party Claims: Any claims brought by third parties (including but not limited to family members, employers, government agencies, or airlines) allegedly arising from your use of the Application.

This indemnification obligation will survive termination of these Terms and your use of the Application. You agree to cooperate fully in the defense of any claim. We reserve the right to assume exclusive control over the defense and settlement of any claim subject to indemnification, at your expense.

12. Termination and Survival

Termination Rights: We reserve the right to terminate, suspend, or restrict your access to the Application immediately, without prior notice, without liability, and for any reason or no reason whatsoever, including but not limited to: (a) your breach of these Terms; (b) suspected fraudulent, abusive, or illegal activity; (c) extended periods of inactivity; (d) requests by law enforcement or government agencies; (e) unexpected technical or security issues; (f) discontinuation of the Application; or (g) our determination, in our sole discretion, that providing the Application to you is no longer commercially viable or legally advisable.

Your Right to Terminate: You may terminate your use of the Application at any time by uninstalling it from your device. Uninstalling the Application will permanently delete all locally stored data unless you have enabled device backups.

Effect of Termination: Upon termination: (a) your right and license to use the Application will immediately cease; (b) you must immediately uninstall the Application from all devices; (c) all disclaimers, limitations of liability, and indemnification obligations shall survive; (d) we shall have no obligation to maintain, provide access to, or return any of your data; and (e) you remain liable for all obligations incurred prior to termination.

No Refunds Upon Termination: No refunds or pro-rata payments will be issued if we terminate your access or if you choose to terminate your use of the Application, except as may be required by applicable law or the app store's refund policy.

Survival: The following sections shall survive any termination of these Terms: User Responsibilities & Assumption of Risk, Not an Official Document & Travel Disclaimer, Data Storage and Loss, No Guarantees, Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law & Dispute Resolution, Severability & Entire Agreement, and any other provisions that by their nature should survive.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai, without regard to its conflict of law provisions, except where mandatory consumer protection laws of your jurisdiction apply. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Informal Resolution: Before filing any formal dispute, you agree to first contact us at support@traveldocumentvault.com and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the Application that cannot be resolved informally shall be resolved by binding individual arbitration as follows:

  • US Users: Arbitration shall be conducted under the American Arbitration Association (AAA) Consumer Arbitration Rules, remotely by videoconference unless both parties agree to in-person arbitration.
  • EU Users: Arbitration shall be conducted under ICC or LCIA rules in the consumer's home country or remotely by videoconference.
  • Other International Users: Arbitration shall be conducted remotely by videoconference under AAA International Arbitration Rules or mutually agreed arbitration rules.
  • Language: All arbitrations shall be conducted in English.
  • Decision: The arbitrator's decision shall be final and binding.

Arbitration Costs: For claims under US $10,000, we shall pay all arbitration filing fees, administrative fees, and arbitrator fees. You only pay if the arbitration is found to be frivolous under Federal Rule of Civil Procedure 11(b) standards. For claims of US $10,000 or more, costs shall be allocated according to the applicable arbitration rules.

CLASS ACTION WAIVER: YOU AND TRAVEL DOCUMENT VAULT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both you and we agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

Exceptions: Either party may bring claims in small claims court if eligible. Nothing in this section prevents either party from seeking injunctive or other equitable relief in the courts of the Dubai International Financial Centre (DIFC) for matters related to intellectual property or unauthorized access to the Application.

Opt-Out: You may opt out of this arbitration provision by sending written notice to support@traveldocumentvault.com within 60 days of first accepting these Terms. If you opt out, you retain the right to bring individual claims in court, but you still waive the right to participate in class actions, collective actions, or representative proceedings.

Governing Law - Consumer Protection Override: Except where prohibited by mandatory consumer protection laws, these Terms shall be governed by UAE law. For consumers in the EU, Australia, California, or other jurisdictions with non-waivable consumer rights, the mandatory consumer protection laws of your jurisdiction shall apply to the extent they cannot be waived by contract. UAE law applies only to the extent it does not conflict with such mandatory protections.

International Users: If you are located outside the United Arab Emirates, the governing law and dispute resolution provisions above are subject to the mandatory consumer protection laws of your country of residence, to the extent such laws cannot be waived by contract. Additionally, any disputes shall be subject to the applicable terms and conditions of the Apple App Store or Google Play Store, as applicable.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Application after those revisions become effective, you agree to be bound by the revised terms.

15. Severability & Entire Agreement

Severability: If any provision of these Terms is held to be invalid, void, unenforceable, or illegal by a court of competent jurisdiction or arbitrator, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired thereby. In such event, the invalid or unenforceable provision shall be deemed replaced by a valid, legal, and enforceable provision that most closely matches the intent of the original provision to the fullest extent permitted by law.

Entire Agreement: These Terms, together with our Privacy Policy and Pricing Policy, constitute the entire agreement between you and Travel Document Vault (provided by Mustafa Hafeez) regarding your use of the Application and supersede all prior and contemporaneous agreements, understandings, communications, representations, or proposals, whether oral or written, between you and us.

No Waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. No waiver of any provision shall be deemed a further or continuing waiver of that term or any other term. Any waiver must be in writing and signed by our authorized representative.

No Assignment: You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without our prior written consent. Any attempted assignment in violation of this provision shall be null and void. We may freely assign these Terms without restriction.

Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.

Language: These Terms are drafted in English. Any translation is provided for convenience only. In the event of any conflict between the English version and a translation, the English version shall prevail.

16. Discontinuation of Service & Force Majeure

RIGHT TO DISCONTINUE: We reserve the absolute right to discontinue, suspend, modify, or terminate the Application, any features, or any support services at any time, for any reason or no reason, with or without notice, and without any liability to you. This includes but is not limited to situations where:

  • The developer (Mustafa Hafeez) ceases business operations, retires, or is incapacitated.
  • The Application is no longer commercially viable or economically sustainable.
  • Maintaining the Application becomes legally impractical or inadvisable.
  • App stores remove or refuse to distribute the Application.
  • Operating system changes make the Application incompatible or impossible to maintain.
  • We determine, in our sole discretion, that continuing operations is not in our best interest.

NO ONGOING OBLIGATIONS: You acknowledge and agree that: (a) we have NO obligation to provide ongoing support, updates, or maintenance; (b) we have NO obligation to continue operating the Application indefinitely; (c) you have NO claim against us if we discontinue the Application; (d) you are NOT entitled to any refund if we discontinue the Application after you purchase Pro; and (e) since all data is stored locally on your device, you retain access to your data even if we discontinue the Application.

BUSINESS CLOSURE: In the event that the developer (Mustafa Hafeez) ceases business operations, declares bankruptcy, retires, becomes incapacitated, or is otherwise unable to continue operations, you acknowledge that: (a) all support, updates, and services will immediately cease; (b) no refunds will be provided; (c) the Application may continue to function in its last released state on your device, but with no guarantee of future functionality; (d) we bear NO liability for any consequences of service discontinuation; and (e) you should maintain independent systems for tracking your document expiry dates.

FORCE MAJEURE: We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: developer illness or death, changes to operating system APIs or behavior, app store removals or policy changes, device hardware failures, natural disasters, pandemics, government actions, war, terrorism, civil unrest, telecommunications failures, internet outages, power failures, or third-party service outages (including changes to Apple or Google platform services). You waive any right to claim damages arising from force majeure events.

BEST EFFORTS ONLY: Any support, updates, or maintenance we provide are on a "best efforts" basis only, with no guarantees of timeliness, availability, or effectiveness. We make no commitment to respond to support requests, fix bugs, or address feature requests.

17. No Professional Relationship

NO ATTORNEY-CLIENT, ADVISOR, OR FIDUCIARY RELATIONSHIP: Your use of the Application does NOT create any professional, advisory, fiduciary, or confidential relationship between you and Travel Document Vault or Mustafa Hafeez. We are NOT:

  • Immigration attorneys, consultants, or advisors
  • Travel agents or travel consultants
  • Legal, tax, or financial advisors
  • Government officials or representatives
  • Certified document authenticators or notaries

NO PROFESSIONAL ADVICE: Nothing in the Application or these Terms constitutes legal, immigration, travel, tax, financial, or other professional advice. You must consult appropriate licensed professionals for advice specific to your situation.

NO GUARANTEE OF ACCURACY: We make no representations, warranties, or guarantees regarding the accuracy, completeness, timeliness, or reliability of any information, reminders, or features provided by the Application. All information is provided "as is" without any assurance of correctness.

18. User Acknowledgment & Acceptance

BY USING THE APPLICATION, YOU ACKNOWLEDGE AND EXPRESSLY AGREE THAT:

  • You have read, understood, and agree to be bound by these Terms in their entirety.
  • You understand that these Terms contain significant liability limitations and disclaimers.
  • You understand that the Application is provided "as is" with no warranties or guarantees.
  • You understand that reminders may fail and the app may crash when you need it.
  • You understand that you are solely responsible for tracking your document expiry dates.
  • You understand that digital copies are NOT valid for travel and you must carry originals.
  • You understand that we may discontinue the Application at any time without liability.
  • You assume all risks associated with using the Application.
  • You waive any right to sue us for damages arising from your use of the Application to the maximum extent permitted by law.
  • You agree to binding arbitration and waive your right to participate in class action lawsuits.

IF YOU DO NOT AGREE TO ALL OF THE ABOVE, YOU MUST IMMEDIATELY UNINSTALL THE APPLICATION AND CEASE ALL USE.

Contact Us

If you have any questions about these Terms, please contact us at support@traveldocumentvault.com

Legal Entity: Travel Document Vault is operated by Mustafa Hafeez as a sole proprietor.

Response Times: We make no guarantee regarding response times to support inquiries. Support is provided on a best-efforts basis only, and we reserve the right not to respond to any inquiry.